All services / Telecom

safaricom.co.ke · Telecom

Is Safaricom down?

Checks are succeeding and user reports are near the baseline.

What's broken? (optional)
Is it just me?
No problems detected

Live diagnosis

Is it just me?

Finds which layer is broken (the service, its provider, your ISP, DNS, or your own network) and what to try.

Your browser → safaricom.co.ke—
Your browser → us—
Our checksReaching it
Official · ReportsNo status feed · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—

Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.

Live outage map

No reports in the last 24 hours.

Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.

User reports

0

Near baseline. 0 in the last hour. Typical hour is about 0.

Our checks

Reaching it

Last check reached it in 2150 ms · 2 min ago.

Official status

No status feed

Safaricom does not publish a status feed we can read.

Reports and checks

Reports compared with the typical volume, with check latency and failures overlaid104744 ms22:1504:1510:1516:0022:00
ReportsTypical baselineCheck latencyFailed checkTimes in UTC
Numbers behind the chart
Time (UTC)ReportsBaselineLatencyFailed checks
20:3000.03483 ms0
20:4500.02554 ms0
21:0000.04430 ms0
21:1500.04744 ms0
21:3000.02666 ms0
21:4500.02429 ms0

Reliability

Score —/100 · grade —

—Uptime · 30 days
—Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage

90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.

Safaricom status badge Embed this status: free live Safaricom badge

Free, no iframe or script. Updates every minute and links back here. More options on the embed page · badge docs · JSON · MCP server

Safaricom status and 30-day uptime badge

Past outages

No outages on record for Safaricom yet. Outages of 10 minutes or more get their own page here.

All Safaricom outages · Every recent outage

Having trouble with Safaricom?

One report per service every 10 minutes from this network. No account.

What's broken? (optional)

Notes are stored for rate-limit context and are not shown publicly.

About Safaricom

We track Safaricom (safaricom.co.ke) as part of the Telecom group. Safaricom is Kenya's largest carrier and operator of M-Pesa mobile money.

Safaricom has no official status feed we can read, so this page relies on our own checks and user reports.

Common problems people hit with Safaricom: M-Pesa transactions failing, mobile data outages, and calls dropping.

Response time over the last 24 hours: 3252 ms average, 1060–5723 ms range across 12 successful checks.

Questions

Is Safaricom down right now?

Checks are succeeding and user reports are near the baseline.

How fast does Safaricom respond?

3252 ms on average over the last 24 hours (1060–5723 ms).

Does Safaricom have an official status page?

Not one we can read. This page uses independent checks of safaricom.co.ke and user reports.

Safaricom not working for me but the status is fine. What now?

It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For Safaricom, watch for M-Pesa transactions failing, mobile data outages, and calls dropping. If many people report Safaricom here at once, the problem is on Safaricom's side.