User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Telecom
claro.com.br · Telecom
Is Claro down?
Checks are succeeding and user reports are near the baseline.
Live diagnosis
Is it just me?
Finds which layer is broken (the service, its provider, your ISP, DNS, or your own network) and what to try.
Your browser → claro.com.br—
Your browser → us—
Our checksReaching it
Official · ReportsNo status feed · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.
What's broken
Our checks
Reaching it
Last check reached it in 4724 ms · 1 min ago.
Official status
No status feed
Claro does not publish a status feed we can read.
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| 20:30 | 0 | 0.0 | 2016 ms | 0 |
| 20:45 | 0 | 0.0 | 2659 ms | 0 |
| 21:00 | 0 | 0.0 | 2302 ms | 0 |
| 21:15 | 0 | 0.0 | 2701 ms | 0 |
| 21:30 | 0 | 0.0 | 3905 ms | 0 |
| 21:45 | 0 | 0.0 | 2891 ms | 0 |
| 22:00 | 0 | 0.0 | 4588 ms | 0 |
Reliability
—Uptime · 30 days
—Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.
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Past outages
No outages on record for Claro yet. Outages of 10 minutes or more get their own page here.
Having trouble with Claro?
One report per service every 10 minutes from this network. No account.
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About Claro
Claro is listed in our Telecom category and checked at claro.com.br. Claro is America Movil's carrier in Brazil and across Latin America.
Claro has no official status feed we can read, so this page relies on our own checks and user reports.
What usually goes wrong with Claro: mobile outages, home internet dropping, and app login errors.
Response time over the last 24 hours: 2940 ms average, 1320–4724 ms range across 13 successful checks.
Questions
Is Claro down right now?
Checks are succeeding and user reports are near the baseline.
How fast does Claro respond?
2940 ms on average over the last 24 hours (1320–4724 ms).
Does Claro have an official status page?
Not one we can read. This page uses independent checks of claro.com.br and user reports.
Claro not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For Claro, watch for mobile outages, home internet dropping, and app login errors. If many people report Claro here at once, the problem is on Claro's side.