User reports
0
Near baseline. 0 in the last hour. Typical hour is about 0.
All services / Utilities
amwater.com · Utilities
Is American Water down?
Something is off: our checks are slower than usual or had a single recent failure.
What to try while American Water is having problems
Estimated fix: Not enough American Water history yet; similar Utilities outages lasted 9 min (median, typically 8 min–18 min; 20 outages).
- Report outages by phone or text if the site is down; check the outage map or the utility on X. Stay clear of downed lines.
Live diagnosis
Is it just me?
Finds which layer is broken (the service, its provider, your ISP, DNS, or your own network) and what to try.
Your browser → amwater.com—
Your browser → us—
Our checksSlow or flaky
Official · ReportsNo status feed · Near baseline
DNS (1.1.1.1 · Google)—
Your provider—
Connection—
Upstream—
Press Run testYour browser tests the site, us, and two public DNS resolvers. We never store your IP; only anonymous counts by network and region.
Checks by region
Reachable from all 4 regions we check from.
US East · ORDReachable66 ms · 7 min ago
US West · SJCReachable935 ms · 7 min ago
Europe · AMSReachable126 ms · 7 min ago
Asia-Pacific · KIXReachable1033 ms · 7 min ago
Live outage map
No reports in the last 24 hours.
Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.
What's broken
Our checks
Slow or flaky
Last check reached it in 1884 ms · 8 min ago.
Official status
No status feed
American Water does not publish a status feed we can read.
Reports and checks
Numbers behind the chart
| Time (UTC) | Reports | Baseline | Latency | Failed checks |
|---|---|---|---|---|
| 13:00 | 0 | 0.0 | 1052 ms | 0 |
| 13:15 | 0 | 0.0 | 107 ms | 0 |
| 13:30 | 0 | 0.0 | 167 ms | 0 |
| 13:45 | 0 | 0.0 | 354 ms | 0 |
| 14:00 | 0 | 0.0 | 738 ms | 0 |
| 14:15 | 0 | 0.0 | 439 ms | 0 |
| 14:30 | 0 | 0.0 | 882 ms | 0 |
| 14:45 | 0 | 0.0 | 1135 ms | 0 |
| 15:00 | 0 | 0.0 | 112 ms | 0 |
| 15:15 | 0 | 0.0 | 99 ms | 0 |
| 15:30 | 0 | 0.0 | 253 ms | 0 |
| 15:45 | 0 | 0.0 | 1591 ms | 0 |
| 16:00 | 0 | 0.0 | 488 ms | 0 |
| 16:15 | 0 | 0.0 | 213 ms | 0 |
| 16:30 | 0 | 0.0 | 1030 ms | 0 |
| 16:45 | 0 | 0.0 | 1456 ms | 0 |
| 17:00 | 0 | 0.0 | 767 ms | 0 |
| 17:15 | 0 | 0.0 | 487 ms | 0 |
| 17:30 | 0 | 0.0 | 173 ms | 0 |
| 17:45 | 0 | 0.0 | 239 ms | 0 |
| 18:00 | 0 | 0.0 | 515 ms | 0 |
| 18:15 | 0 | 0.0 | 101 ms | 0 |
| 18:30 | 0 | 0.0 | 303 ms | 0 |
| 18:45 | 0 | 0.0 | 1076 ms | 0 |
| 19:00 | 0 | 0.0 | 517 ms | 0 |
| 19:15 | 0 | 0.0 | 189 ms | 0 |
| 19:30 | 0 | 0.0 | 960 ms | 0 |
| 19:45 | 0 | 0.0 | 603 ms | 0 |
| 20:00 | 0 | 0.0 | 160 ms | 0 |
| 20:15 | 0 | 0.0 | 318 ms | 0 |
| 20:30 | 0 | 0.0 | 497 ms | 0 |
| 20:45 | 0 | 0.0 | 709 ms | 0 |
| 21:00 | 0 | 0.0 | 310 ms | 0 |
| 21:15 | 0 | 0.0 | 325 ms | 0 |
| 21:30 | 0 | 0.0 | 844 ms | 0 |
| 21:45 | 0 | 0.0 | 230 ms | 0 |
| 22:00 | 0 | 0.0 | 227 ms | 0 |
| 22:15 | 0 | 0.0 | 1568 ms | 0 |
Reliability
100%Uptime · 30 days
100%Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage
90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.
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Past outages
No outages on record for American Water yet. Outages of 10 minutes or more get their own page here.
Having trouble with American Water?
One report per service every 10 minutes from this network. No account.
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About American Water
American Water, at amwater.com, is one of the Utilities services we monitor. Live checks and user reports.
American Water has no official status feed we can read, so this page relies on our own checks and user reports.
What usually goes wrong with utilities services: outage maps and bill-pay pages slowing or failing during storms and peak demand, and account sign-in problems.
Measured uptime from our checks: 100% over 1 day of checks. No public incidents logged since monitoring began 1 day ago.
Response time over the last 24 hours: 555 ms average, 56–2255 ms range across 71 successful checks.
Questions
Is American Water down right now?
Something is off: our checks are slower than usual or had a single recent failure.
When was American Water last down?
We have not recorded a public American Water incident since monitoring began 1 day ago.
What is American Water's uptime?
From our own checks: 100% over 1 day of checks.
How fast does American Water respond?
555 ms on average over the last 24 hours (56–2255 ms). Latest regional checks: US East 66 ms, US West 935 ms, Europe 126 ms, Asia-Pacific 1033 ms.
Does American Water have an official status page?
Not one we can read. This page uses independent checks of amwater.com and user reports.
American Water not working for me but the status is fine. What now?
It is usually local: try another browser or the app, switch between Wi-Fi and mobile data, and clear the cache. For utilities services, watch for outage maps and bill-pay pages slowing or failing during storms and peak demand, and account sign-in problems. If many people report American Water here at once, the problem is on American Water's side.