All services / Smart home

ecobee.com · Smart home

Is ecobee down?

Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.

What's broken? (optional)
Is it just me?
No problems detected

Live diagnosis

Is it just me?

Tests ecobee.com from your browser and compares it with our checks, the official status, and user reports.

Your browser → ecobee.com—
Your browser → us—
Our checksReaching it
Official · ReportsAll clear · Near baseline

Press Run testNothing leaves your browser except a request to the site and to us.

Live outage map

No reports in the last 24 hours.

Dots are whole states, provinces or countries, never exact locations. We never store IP addresses, and places with fewer than 3 reports are not shown. Updates every minute.

User reports

0

Near baseline. 0 in the last hour. Typical hour is about 0.

Our checks

Reaching it

Last check reached it in 316 ms · 3 min ago.

Reports and checks

Reports compared with the typical volume, with check latency and failures overlaid101109 ms03:0009:0015:0020:4502:45
ReportsTypical baselineCheck latencyFailed checkTimes in UTC
Numbers behind the chart
Time (UTC)ReportsBaselineLatencyFailed checks
01:1500.0467 ms0
01:3000.0546 ms0
01:4500.0629 ms0
02:0000.0595 ms0
02:1500.0706 ms0
02:3000.01109 ms0
02:4500.0316 ms0

Reliability

Score —/100 · grade —

—Uptime · 30 days
—Uptime · 90 days
0 / 0Outages · 30 / 90 days
—Average outage

90 days ago → today. Uptime is from our own HTTP checks; outages are incidents that lasted long enough to list. We have 1 days of data so far, so the 90-day numbers fill in over time.

ecobee status badge Embed a live ecobee status badge

Free, no iframe or script. Updates every minute and links back here. More options on the embed page · JSON · MCP server

ecobee status and 30-day uptime badge

Past outages

No outages on record for ecobee yet. Outages of 10 minutes or more get their own page here.

All ecobee outages · Every recent outage

Having trouble with ecobee?

One report per service every 10 minutes from this network. No account.

What's broken? (optional)

Notes are stored for rate-limit context and are not shown publicly.

Questions

Is ecobee down right now?

Checks are succeeding, user reports are near the baseline, and the vendor status page is clear.

ecobee not working for me but the status is fine. What now?

If ecobee is not working only for you, it is usually local: try a different browser or the app, switch between Wi-Fi and mobile data, and clear the cache. If lots of people report it here at the same time, the problem is on ecobee's side.

How does Damn is it down decide ecobee's status?

Three signals. Anonymous reports are compared with the usual volume for this hour. HTTP checks from Cloudflare have to fail twice in a row before we call our side down. When the vendor publishes a status JSON feed, that incident level is included too.

How often is ecobee checked?

About every five minutes. The cron runs each minute and rotates through the catalog, so a full pass takes a few minutes.