Damn, is it down?

All services / Genesys Cloud / Outages / 2026-11-02

Ongoing

Is Genesys Cloud down? Yes — outage happening now

Problems started 2026-11-02 03:12 UTC and are still going (3 h 33 min so far). This page updates as our checks run. Live status →

03:12 UTCStarted · 2026-11-02
major outagePeak · 03:12 UTC · 78% confidence
Not yetRecovered
3 h 33 minDuration

Impact

  • Regions with failing checks: none recorded, or regional checks were not run during this window.
  • Failed checks: 0 of 24 in the window.
  • Peak user reports: 0 in 15 minutes.
  • Related provider: none detected.

Timeline

  1. Outage detected: Major incident reported. The vendor reports a major incident. Our own checks are still too sparse to judge how widespread it is. Official status: Partial System Outage
  2. Official status: Major incident.
  3. Still ongoing. Refresh for updates.

Official status

  • Last reported by Genesys Cloud: Major incident.
  • — Official status: Major incident.

Current Genesys Cloud status → · All Genesys Cloud outages · All recent outages

Times are UTC. Detection combines HTTP checks from several Cloudflare regions, user reports and the vendor's status page. Get this data as JSON.

FAQ

Is Genesys Cloud down right now?
Yes. Genesys Cloud has been having problems since 2026-11-02 03:12 UTC (3 h 33 min so far), currently major outage. Live status: https://damnisitdown.com/status/genesys-cloud
When did the Genesys Cloud outage start?
Our checks first saw problems at 2026-11-02 03:12 UTC, and it peaked as major outage at 2026-11-02 03:12 UTC.
How long has Genesys Cloud been down?
3 h 33 min so far. This page updates as our checks run.
Where was Genesys Cloud down?
No regional check failures were recorded.