{
  "service": {
    "slug": "outlook",
    "name": "Outlook",
    "category": "Productivity",
    "website": "https://outlook.live.com",
    "url": "https://damnisitdown.com/status/outlook"
  },
  "breaches": [],
  "breach_source": {
    "name": "Have I Been Pwned",
    "url": "https://haveibeenpwned.com",
    "license": "CC BY 4.0",
    "license_url": "https://creativecommons.org/licenses/by/4.0/",
    "attribution": "Data from Have I Been Pwned. Descriptions sanitized; formatting may differ. Display this credit and source link wherever this data is shown."
  },
  "verdict": {
    "level": "degraded",
    "title": "Vendor-reported issue",
    "summary": "The vendor's status page reports an issue. Our own checks and user reports have not confirmed a problem. Official status: Microsoft 365 (Business or Enterprise): Service degradation. Affected: Exchange Online: Users may be unable to access their mailbox using Outlook on the web, Outlook desktop (MA..."
  },
  "confidence": 0.05,
  "regions": [
    {
      "region": "enam",
      "label": "US East",
      "ok": true,
      "latency_ms": 169,
      "checked_at": "2026-11-13T15:58:38.000Z"
    },
    {
      "region": "wnam",
      "label": "US West",
      "ok": true,
      "latency_ms": 387,
      "checked_at": "2026-11-13T15:58:38.000Z"
    },
    {
      "region": "weur",
      "label": "Europe",
      "ok": true,
      "latency_ms": 79,
      "checked_at": "2026-11-13T15:58:38.000Z"
    },
    {
      "region": "apac",
      "label": "Asia-Pacific",
      "ok": true,
      "latency_ms": 36,
      "checked_at": "2026-11-13T15:58:38.000Z"
    }
  ],
  "official": {
    "indicator": "minor",
    "description": "Microsoft 365 (Business or Enterprise): Service degradation. Affected: Exchange Online: Users may be unable to access their mailbox using Outlook on the web, Outlook desktop (MAPI), Exch... | Microsoft 365 (Consumer): Users may be unable to access or perform several actions in Microsoft 365 services"
  },
  "certificate_warning": null,
  "signals": {
    "checks": "up",
    "reports": "normal",
    "official": "minor"
  },
  "reports": {
    "last_15m": 0,
    "last_60m": 0,
    "last_24h": 6,
    "baseline_per_hour": 1
  },
  "early_warning": {
    "active": false,
    "z_score": -0.5
  },
  "reliability": {
    "score": 20,
    "grade": "F",
    "uptime_30d": 95.14847344207445,
    "uptime_90d": 95.14847344207445,
    "outages_30d": 7,
    "outages_90d": 7,
    "avg_outage_sec": 6031,
    "longest_outage_sec": 20640,
    "days_of_data": 14
  },
  "upstream": {
    "at_risk": false,
    "providers": [],
    "depends_on": [
      {
        "slug": "azure",
        "confidence": "high",
        "region": null
      }
    ]
  },
  "workarounds": {
    "tips": [
      {
        "text": "Try Outlook on the web or the mobile app; desktop Outlook can still read cached mail offline.",
        "url": "https://outlook.office.com"
      }
    ],
    "curated": true,
    "status_url": "https://status.cloud.microsoft/api/posts/m365Consumer"
  },
  "last_checked": "2026-11-13T15:57:37.000Z",
  "updated_at": "2026-11-13T15:57:37.000Z"
}